CUSTOMER EXPERIENCE
In every requisition, we secure your trust & partnership through:
Reliable services by competent & experienced advisors
In-depth, relevant & up-to-date information & advice
Flexible, responsive and hassle-free engagements
MISSION
A marine oriented company with in-depth marine knowledge and experience, offering a range of services in Singapore and Malaysia.
VISION
We deliver quality customer experience with superior service standards. StrasseLink will deliver on this promise by operating its business with professionalism, integrity, sound business principles and empowered, service-oriented employees.
VALUES
To deliver a quality customer experience with superior service standards. Strasselink will deliver on this promise by operating its business with professionalism, integrity, sound business principles and empowered, service-oriented employees.
Commitment to Customers – StrasseLink is committed to maintaining high standards of safety measures and personnel discipline. Our success is directly related to our customer’s success. We listen to what our customers tell us; respond rapidly by delivering solutions that exceed their expectations. StrasseLink provides unparalleled service and support, and foster relations that are built on trust, respect, and mutual understanding.
Integrity – For StrasseLink integrity means acting responsibly, honestly and fairly, on both the individual and team level. We are guided by what are ethical and right and make integrity the foundation of all our relationships.
Initiative – We are dynamic and constantly evaluate our direction and action. Initiative is second nature to everyone in our organization. It is nourished in an environment of decisiveness and continuous development.
Excellence – StrasseLink delivers on our commitments, we constantly innovate and strive for service excellence, necessary for company success and customer satisfaction.
For StrasseLink integrity means acting responsibly, honestly and professionally at all times.